In his inaugural address on that very first World Smile Day Harvey Ball laid the groundwork for that World Smile Day saying that the smiley face "…just reflects what is inside every one of us – a smile is what we want to see when we look at another human being." He said, "Sometimes we forget that. Sometimes the world seems big and filled with problems that are too hard to understand much less solve. We start to believe that we are too small to make a difference. But that’s not true. The truth is that every one of us has the ability to make a difference every day."